FAQS
Shipping & Order Changes
Q: WHEN WILL MY ORDER SHIP? Your orders process within 24-48hrs, and you'll be notified upon shipment. We appreciate your patience!
Q: CAN I CHANGE/CANCEL MY ORDER? Unfortunately, orders can't be altered once processed. Reach out for shipping address changes via email.
General Inquiries
Q: WHAT'S SPECIAL ABOUT MINDD? We simplified bras to 4 components! MINDDTech™ offers 100% wire-free support for D+ cups.
Q: ARE MINDD BRAS SUITABLE POST-SURGERY? Absolutely! Our bras support post-surgery, including reconstructive surgeries and postpartum.
Q: CAN I WORK OUT IN MINDD BRAS? Perfect for yoga, spin, weight training, and pilates. For high-impact activities, try our Cross Front T-shirt Bra
or Mid V Lined Bra.
Size & Fit
Q: WHAT SIZES DO YOU CARRY? Bands 28-44, Cups A-H. For personalized sizing, email us directly.
Q: WHAT DO 1, 2, 3, 4, 5 MEAN? Our five sizes adapt to changing breast types. Check 'Find My Size' or email hello@minddbra.com for guidance.
Q: HOW INCLUSIVE ARE BODYSUIT & UNDERWEAR SIZES? Sizes XS/S to 2X.
Care Instructions
Q: HOW TO WASH MID V AND DEEP V BRAS? Delicate cold wash, no bleach. Lay flat or hang dry—avoid the dryer.
Q: ANY DIFFERENT INSTRUCTIONS FOR CROSS-FRONT SEAMLESS T-SHIRT BRA? Similar instructions; handwash pads if needed. Minor puckering is normal.
Q: HOW OFTEN SHOULD I WASH MINDD BRAS? Wash every 3 wears for optimal form and support.
Shipping
Q: DO YOU SHIP INTERNATIONALLY? Currently US and most Canadian locations. European shipping coming soon!
Returns & Exchanges
Q: WHAT IS THE MINDD RETURN POLICY? Return within 21 days if unworn, undamaged, and unwashed. Sale items are NOT returnable. Contact us for manual exchanges. See our Return FAQ page for more information.
Q: CAN I RETURN BODYSUITS AND UNDERWEAR? No, due to health regulations.
Q: ARE RETURNS AND EXCHANGES FREE? Returns have a $6 fee; first-time exchanges are free. See our Return FAQ page for more information.
Q: CAN I RETURN SALE ITEMS? Store credit only for sale items purchased that have less than 15% discount off the original price. Email hello@minddbra.com for assistance.
Q: MY BRA IS DAMAGED! WHAT DO I DO? Email us with info and photos within 45 days of your purchase. We will review and request you send the bra back. We'll issue credit after inspecting the damaged bra.
For any other questions, reach out to hello@minddbra.com—we're here to help!